Outsourced Case Management

Reimbursement-Compliance and your Data Profile. It’s all connected.

"Skilled Nursing Facility" (SNF) is a CMS provider designation, but SNFs vary in size, market position, payer mix, and acuity. R2 offers customized solutions to meet these diverse needs. We understand Medicare and every Medicaid case-mix system in the U.S., and our affiliates serve over 3,000 providers nationwide. Using R2’s advanced software, we model MDS changes to improve staffing and quality ratings, creating efficiencies in operations. We don't lock clients into long-term commitments. Our goal is to provide swift solutions and help facilities create streamlined systems for long-term success, and our best-in-class service and competitive pricing make R2 more effective and efficient than traditional in-house models.

We’ll complete
your team
our approach

Providers needing to supplement or outsource their MDS department are assigned experienced RAC-CT Certified MDS professionals who seamlessly integrate into the facility’s reimbursement-management workflow, ensuring continuity of care and culture. Every engagement begins with a complimentary analysis, and we offer effective solutions tailored to your specific needs. R2 offers Policy & Procedure resources, fully-developed systems and standards, and an array of software application tools to support in-house assessment professionals.

Features

Interventional oversight for individual facilities or corporate assessment managers

Pre-scheduled assignment, emergency coverage, or permanent placement

Full departmental outsourcing

Non-interventional performance monitoring/ benchmarking

Targeted Reimbursement engagements by PDPM/CMI experts

Frequently Asked Questions

What is the duration of a service contract?

Our service contracts can span from a minimum of one month to as long as needed.

Is your service geared towards a single location or multiple locations?

Our services are adaptable, whether for a single facility or across multiple locations.

Are all your MDS Consultants RAC-CT Certified?

Yes, all our consultants are RAC-CT Certified.

When can we anticipate an improvement in our numbers?

Typically, the majority of our customers observe positive results within the first full month billing cycle or within 60 days of initial engagement.

What is the onboarding time frame?

We aim to onboard facilities within 48 hours, allowing ample time to access your EMR and conduct introductions with your clinical/MDS team.

Will I have the same case manager throughout service utilization?

We prioritize seamless integration with your team, providing consistent case managers who become integral members of your staff.

Do you offer assistance in onboarding a new MDS coordinator?

Yes, we're dedicated to your success and offer support in transferring knowledge to help your MDS coordinator reach their full potential.

Can you handle MDS paperwork for all payer sources?

Absolutely, we're proficient in submitting MDS claims for all Medicare, Medicaid, and Managed Care plans.

How engaged is your staff with our team, and how accessible are they for addressing questions?

Our consultants are available 24/7 to address any questions from your team. They commit to meeting with your team at least once a week and providing detailed reports with findings and recommendations.

In the event that our needs change or new areas are identified after the engagement begins, how will those needs be addressed?

We thoroughly discuss any identified areas and adjust the level of support accordingly, operating on an a-la-carte basis to accommodate evolving requirements.

How frequently will we receive reports on our outcomes?

On a monthly basis, we provide an operations report comparing baseline performance to the current month, along with meetings to discuss outcomes and trends with your executive leadership.

Let’s get started!

Headquarters
200 Route 9 North, Suite 500 Manalapan, NJ 07726
Mailing address
345 US Highway 9, Suite 376 Manalapan, NJ 07726
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